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Module 1: Patient Communication

Online training programme:

In this module we work on our communication skills and how understand what are patient wants and needs. We also learn how to have our message understood and how to build our confidence as a practitioner.

  • The four components of patient communication
  • Belief Systems: Our context for communication
  • Mastering the Language needed to support our patients understanding
  • Being Understood: Ensuring the message has landed
  • Patient Connection: The Foundation to Commitment
  • The six phases of patient connection and Tips to building connection in practice
  • Serving our patients ethically and consistently offering an outstanding experience
  • How to serve from a healthy place so you can enjoy good health in your career and avoid burnout

Includes: Immediate access to all online training videos on our membership site for 6 months, + worksheets, support documents and our WBR Guide to success emails.

Or Access all 5 Modules as a Complete Practice Mastery Member here.

I cannot recommend Alex enough. I have had other mentors but nobody has helped and supported me like Alex. Alex genuinely cares about you as an individual and your business and gives 110% always. This doesn’t just reflect in what you learn with her but how your team grow as a result of her training and support. I am just worried that there won’t be enough of Alex to go around once everybody knows about her!

Laura Chakaveh-Rigby
Practice Owner

 

FAQS…

IS THIS TRAINING ONLINE OR LIVE?

Modules are delivered via an Online Program so you can go at your own pace. Complete Practice Mastery is a combination of Online Program and Live Sessions once a month.

IS THIS FOR BEGINNERS OR EXPERIENCE PRACTITIONERS?

This is for both experiences and newly qualified practitioners.

DO I GET CPD CERTIFICATES?

Yes, for everything that qualifies as CPD.

HOW MANY HOURS DO I NEED TO INVEST EACH WEEK TO GET RESULTS?

Ideally an hour a week for great results!

I WANT TO START, BUT I AM WORRIED ABOUT GETTING OVERWHELMED.

We break things down in small chunks so you can achieve results quickly without lots of extra work.  We are also here to support you. 

WHEN DO I GET ACCESS TO THE MEMBERSHIP SITE?

As soon as you join. 

WHAT IS THE DIFFERENCE BETWEEN THE MODULES AND COMPLETE PRACTICE MASTERY PACKAGE?

The Modules involve the topics outlined above and can be purchased individually. The Complete Practice Mastery Program gives you access to all Modules + Live Calls + Practitioner Success Journey and Support + our video library, email guides and documents. Complete Practice Mastery is a membership. The Modules are one off purchases.

WHEN ARE THE LIVE CALLS?

2nd Tuesday of the month at 7.30pm

ARE THE CALLS RECORDED?

Yes, all calls are added to our membership site.

 

WHAT SUPPORT DO I GET?

Access to our Complete Practice Mastery Community and Email Support.

 

WHY IS THE COMPLETE PRACTICE MASTERY PROGRAM A MEMBERSHIP AND NOT A ONE-OFF PAYMENT?

We are in this with you for the long game and want to support you on your journey all the way. This means long lasting results for you and your team.  Also, implementation takes time and we give you lots and lots to learn. In addition we are constantly adding new content all of the time which you will get access to. Last but not least, we are all a family and it is a wonderful group to be a part of!

HOW LONG IS THE MEMBERSHIP FOR?

A minimum of 6 months to cover the cost of the course and to give you time to implement, but most people stay longer as they are making so much progress. 

DO I HAVE A LIMITED TIME TO ACCESS THE PROGRAM?

You will have access to the program for 6 months, unless you are a member.

CAN I UPGRADE TO THE COMPLETE PRACTICE MASTERY PROGRAM

Yes all you need to do is click on the link and select the monthly payment and you will gain access.

WHAT IS THE REFUNDS POLICY?

Should you not be happy with the program you can have full refund within the first 14 days of purchasing.  All bonuses and documents would be returnable.  

 

AM I GOING TO GET VALUE?

100%!  We have seen incredible results with our existing members! Business expansions, better results from care and increased wealth to name a few. We will support you all of the way.

EARNINGS DISCLAIMER

Every effort has been made to accurately represent our programs and the educational value they provide. However, there is no guarantee that you will earn any money using the techniques and ideas in these materials. When we present revenue and sales figures on our website and our other channels, we are showcasing exceptional results, which do not reflect the average experience. You should not rely on any revenue, sales, or earnings information we present as any kind of promise, guarantee, or expectation of any level of success or earnings. Your results will be determined by a number of factors over which we have no control, such as your financial condition, experiences, skills, level of effort, education, and changes within the market. Running an online business carries risks, and your use of any information contained on this website is at your own risk. Subject to our Refund Policy, we provide content without any express or implied warranties. By continuing to use our site and access our content, you agree that we are not responsible for any decision you may make regarding any information presented or as a result of purchasing any of our products or services. Any claims made of actual earnings or examples of actual results can be verified upon request.